The ball player from Asia had encountered an issue in which his put wasn’t credited to their gambling enterprise equilibrium. He previously offered evidence of a couple of deals, nevertheless are explained this package of these got delivered elsewhere. Even with all of our team’s efforts to get hold of the fresh casino, there had been zero reaction.
- The player afterwards confirmed that deposit are credited properly.
- The newest Complaints Group intervened, and you can just after correspondence to the casino, it absolutely was explained your player didn’t address a great video clips confirmation demand in the provided 7-date several months.
- This may ensure it is our very own customers to get steady usage of so you can an array of gambling activity 24 hours a day.
- All of our customer care operates twenty four/7, helping having account queries, commission items, and you can games-related concerns.
Leoncasino | User encounters troubles in the account confirmation.
- All of our platform helps some replenishment actions, as well as charge cards, e-wallets and you will cryptocurrencies.
- The newest Leon Casino acceptance bonus matches up to €500 of your very first deposit and you can gives totally free spins getting used on Enjoy’N Go slots.
- As the research completed the brand new local casino verified the brand new withdrawal ended up being finished, and the pro efficiently withdrew his earnings.
- I rejected the newest complaint because the athlete did not respond to our very own messages and you will questions.
The ball player verified that he had been administered the newest refund plus the topic ended up being properly solved. The player away from Greece try really effective but hadn’t acquired a no-deposit extra despite ample losses exceeding €step one,000. They requested an advantage and apologized to possess in the past sudden conclusion that have customer support away from anger. The challenge are solved following casino supplied the gamer an excellent €25 zero-put added bonus. The ball player confirmed the fresh quality, plus the criticism is marked since the resolved because of the Problems Group. The gamer from Brazil features recorded a detachment demand lower than 14 days just before getting in touch with us.
Similar Gambling enterprises to Leon Gambling enterprise
The player out of India had generated a successful put from 1750 to the March 28th 2024, nonetheless it wasn’t credited to his Leonbet membership. Despite everyday communications with customer service and delivering an installment slip, the challenge was not solved once 11 months. The new gambling establishment insisted the newest commission had been kept by the payment seller.
The newest casino had paid all the player’s profits leoncasino , plus the discrepancy is actually on account of a defer inside guidance revealing because the tournament wasn’t structured entirely by the gambling enterprise. The gamer from Greece got a detachment consult out of 250 Euros which had been cancelled instead of reason, despite got successful withdrawals in the past and achieving accomplished account confirmation. Despite our attempts to extend and you can assemble considerably more details, the gamer hadn’t taken care of immediately the messages. For this reason, we had been struggling to check out the then along with no choices however, so you can reject the new complaint. The player of Sweden was incapable of redeem respect items during the Leon Gambling enterprise for a couple months even with staying in connection with support service. The new casino’s security party had generated it choice rather than delivering an explanation otherwise timeline for solution, and also the user got not ever been capable receive commitment points.
Player’s put hasn’t been paid.
The ball player out of Germany reported that even if all of the the woman dumps had been debited of the girl bank account, she had simply acquired an integral part of her or him to your local casino webpages. Despite revealing the issue and you can sending the desired files, the newest gambling establishment stated to locate zero errors. The player try informed to attend a couple weeks and you will submit fee confirmations.
For the time being, his detachment of 4000 euros was cancelled and he did not withdraw once more. He previously in addition to said a problem with his loyalty points being not available for change. The newest casino got replied your membership is below additional opinion depending on their small print, as well as the pro got burned up his money during this period. The problem with respect points had been due to a supervision along with become resolved.
The fresh Problems People intervened, and you may once interaction for the gambling enterprise, it actually was made clear the player failed to answer a good movies confirmation consult inside the provided 7-date period. The new local casino wanted to provide yet another chance for movies verification. The player didn’t respond to the newest Problems Team’s texts within the fresh offered timeframe, leading to the new rejection of your own complaint. The ball player out of India got issues with placing five hundred₹ on the Leon membership. Regardless of the currency having been subtracted off their savings account, the bill failed to reflect an identical. We’d told the ball player to contact their financial for additional analysis as the deal seemed to be stuck someplace in the brand new processes.
The ball player of Portugal made in initial deposit and later chose to withdraw the money of LeonCasino, however, found an intensive confirmation techniques. Even after satisfying all the requirements, he had been advised that the detachment request usually takes up to thirty day period. The gamer done the new expected video call and you will given all the necessary files, yet still encountered waits. Once chronic follow-ups, the newest local casino affirmed that the player got successfully introduced the fresh verification and withdrew his payouts.
The ball player of Greece asked a withdrawal less than 14 days prior to distribution it complaint. The player away from Portugal got asked a withdrawal lower than a few days ahead of entry so it problem. The new gambling establishment got returned the cash to help you their gambling membership rather of moving them to their family savings.